Privacy Policy
What Information Do We Collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. When ordering or registering on our site, you may be asked to enter details such as your name, email address, mailing address, phone number, or payment information. You may, however, visit our site anonymously.
If you download our mobile application, we may collect device-related information, including but not limited to your mobile device type, unique device ID, and operating system details.
When placing an order through our app, you will be required to provide details such as your name (or recipient’s name), address, city, pin code, and mobile number.
Our web servers temporarily store your IP address, session ID, and the date and time of your visit.
What Do We Use Your Information For?
Any information collected may be used in one or more of the following ways:
- To personalize your experience
- To improve our website/app
- To improve customer service
- To process transactions
- To administer contests, promotions, surveys, or other site features
- To send periodic emails regarding your order, updates, or company news
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, except as necessary to deliver the purchased product or service.
If you have previously given us consent, we may use your data for marketing or product-related surveys. You can withdraw your consent at any time.
Unsubscribe
If you have subscribed to our newsletter for company news, updates, and offers, you can unsubscribe at any time to stop receiving such communications.
To unsubscribe, you can:
- Click the designated link in the newsletter
- Email us at sriajanthacolorlab@gmail.com
Your personal data will be collected, processed, stored, and used by us and our trusted third-party service providers, such as logistics and data storage companies, under strict confidentiality agreements.
As per applicable data protection laws, you have the right to request access, correction, blocking, or deletion of your stored data.
How Do I Delete My Data?
If you wish to delete your data from Sri Ajantha Color Lab systems, you can send an email to sriajanthacolorlab@gmail.com from your registered email ID requesting deletion. We may require certain information for verification before processing your request. Once verified, we will delete your data within 30 days.
Data Retention
Certain information, such as transaction records and customer service communications, is retained electronically to comply with legal obligations and improve customer service.
We may continue using uploaded data and images for research or analysis in a secure environment that is not accessible from your account. You can request account cancellation by emailing sriajanthacolorlab@gmail.com.
How Do We Protect Your Information?
We implement security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for sensitive data transmission
- Secure storage of payment details by our payment gateway provider
- Encryption of account passwords
- Restricted internal access to the user database
After a transaction, your private financial information (such as credit card details) will not be stored on our servers.
Do We Use Cookies?
Yes, we use cookies—small files stored on your computer—to enhance your experience. Cookies help us:
- Remember and process items in your shopping cart
- Save your preferences for future visits
- Analyze site traffic and interaction to improve our website/app
We may use third-party service providers to help us better understand site visitors, but they are not allowed to use this data for any purpose other than assisting us.
Do We Disclose Information to Outside Parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties, except for trusted third parties who help us operate our website, conduct business, or provide services to you. These third parties are required to maintain the confidentiality of your information.
We may disclose information when required by law or to protect our rights, safety, or property. Non-personally identifiable visitor data may be used for marketing, advertising, or analytics.
Our employees and service providers adhere to strict data protection policies. We ensure that any third parties, whether within or outside India, comply with applicable data protection laws.
International Transfers
We may transfer personal data to third-party service providers, such as Amazon Web Services (AWS), outside India. While such countries may not offer the same level of data protection, we ensure that these third parties comply with our privacy policy.
Third-Party Links
Occasionally, we may include third-party products or services on our website/app. These external sites have independent privacy policies, and we are not responsible for their content or activities. However, we value feedback regarding these sites.
We do not share your personal information with third parties without your consent. You can update your information anytime by logging into your account and visiting the "My Account" page.
Children’s Online Privacy Protection
We do not knowingly collect personal information from individuals under 18 years of age. Our website/app, products, and services are intended for individuals aged 18 and above.
Online Privacy Policy Only
This privacy policy applies only to information collected through our website/app and not to offline data collectio
Terms and Conditions
For information on the use, disclaimers, and limitations of liability governing our website/app, please refer to our Terms & Conditions at https://www.sriajanthacolorlab.com/terms-conditions.
Your Consent
By using our site, you consent to our privacy policy.
Changes to Our Privacy Policy
We may update this privacy policy periodically. Any changes will be posted on this page.
Contact Us
For any queries regarding our Privacy Policy, you can email us at: sriajanthacolorlab@gmail.com